However, this approach is laced with flaws: These products introduced bots that join virtual meetings, record them, and transcribe audio using cloud-based Automatic Speech Recognition (ASR). The Era of Bot-Rich Meetingsīuilding on this foundation, a new wave of meeting notes products emerged, to create recording-based transcriptions that rely on cloud-based servers. The emergence of cloud computing has also brought speech-to-text technology to the forefront, but it requires massive computational power to produce accurate transcriptions. With the rise of online meetings, call recordings have become the default mode of capturing and sharing meeting context. Recording calls is not a new concept it has been around since the dawn of telephony. The challenge is that capturing quality meeting notes is a manual process today, and is prone to human error, subjectivity, and lack of completeness and relevance. Successful virtual meetings require clear communication and quick synthesis of key takeaways, action items, and effective follow-ups in order for them to be effective.įor meeting attendees, as well as for stakeholders that may not attend the meeting, it is imperative that accurate and timely meeting notes are captured and shared in order to maximize the visibility, clarity, and collaboration of all business discussions. Voice is rapidly becoming the dominant mode of communication through digital channels, and online meetings are at the heart of business productivity.
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